UX Researcher_Designer

Employment Opportunity

User Experience (UX) Researcher

The KOHL Group, Inc. (since 1984)

February 23, 2017


Position Title: User Experience (UX) Researcher
KOHL Position ID: R0044
Arrangement: Expected to be long-term
Location: Waltham, MA (Boston Metro Area)

Brief Description:

We are looking for a UX Researcher with the ability to create, organize, and fully execute usability tests/research, perform data analysis, and present findings and recommendations to stakeholders. This individual will also have the ability to design quick concepts, layouts, and wireframes using professional design software.

Job Description

  • Independently design, run/moderate and analyze usability studies, both online and in-person
  • Design, run and analyze concept validation studies with a sample of users
  • Research consumer behaviors and expectations
  • Prepare and deliver compelling presentations of findings and recommendations for improvements to stakeholders at all levels
  • Translate UX recommendations and data-driven decisions for feature/function concepts into visual designs such as wireframes and prototypes
  • Create branded wireframes, user flows, low-fidelity prototypes
  • Negotiate requirements and designs with product managers, designers, and developers
  • Research includes: one on one usability testing, contextual inquiry research, focus groups, card sorts/tree testing (information architecture), and surveys

Requirements/Desired Skills/Experience:

The ideal candidate will have:

  • An advanced degree (or equivalent experience) in human computer interaction, human factors, or cognitive/experimental psychology (or related field of study)
  • Proficiency in design-related software (e.g., Adobe Illustrator, Photoshop, etc).
  • At least 3-5 years of post-academic relevant research and design experience.


Candidate will have demonstrated the ability to:

  • Independently design, set-up, run and analyze usability studies
  • Plan and conduct usability testing, both in-person and online
  • Research, write and negotiate user/service requirements
  • Apply UX principles to design experiments, scale methodologies, moderate usability testing, and perform basic statistical analysis
  • Clearly and succinctly document study results
  • Develop and deliver engaging presentations of findings and recommendations for improvement
  • Produce design concepts (e.g., wireframes) using professional design tools to rapidly work through ideation
  • A personal interest in current developments in mobile and web-based applications


Advanced degree (or equivalent experience) in human computer interaction, human factors, or cognitive/experimental psychology.

Candidates selected for interview will be asked to provide samples of presentations/study reports, and design portfolio.

If you are interested, please email your resume in Word format to Teresa Hansen at thansen@kohlgroup.com with a brief note mapping your skills and experience to the specific requirements of this job description.

If you aren’t available or interested, please consider referring friends or colleagues that you think may be qualified and interested.  The KOHL Group has a referral fee program.