User Experience Researcher

Employment Opportunity

User Experience Researcher

The KOHL Group, Inc. (since 1984)

Aug. 12, 2016

Brief Description:

• Usability test design and moderation; data analysis; presenting findings & recommendations to stakeholders.

Job Description

• Design, run and analyze usability studies and focus groups
• Research consumer & IT professional behaviors and expectations
• Explore new technologies and their application to real-world environments
• Design and conduct contextual inquiry research and competitive analyses
• Prototype new feature/function concepts
• Design, run and analyze concept validation studies with a sample of users
• Prepare and deliver compelling presentations of findings and recommendations for improvements to stakeholders at all levels
• Negotiate requirements and designs with developers and product managers
• Research includes: one on one usability testing, contextual inquiry research, focus groups, card sorts/tree testing (information architecture), and surveys.

Requirements/Desired Skills/Experience:

The ideal candidate will have an advanced degree (or equivalent experience) in experimental/cognitive Psychology (or related field of study), and 3 years or more of post-academic relevant research experience, and have demonstrated the ability to:

• Design, set up, run and analyze usability studies,
• Clearly and succinctly document study results,
• Research, write and negotiate user/service requirements.
• Training in experimental design, usability testing and basic statistics
• A personal interest in current developments in mobile and web-based applications
• Excellent written and verbal presentation skills, and a keen attention to detail,
• Proficiency in application of Human Factors principles to design systems, design of experiments, scale methodologies, usability testing/focus group moderation, basic statistical analysis.

Education:

Advanced degree (or equivalent experience) in human computer interaction, human factors, cognitive/experimental psychology, or interaction design.

If you are interested, please email your resume in Word format to Teresa Hansen at thansen@kohlgroup.com with a brief note mapping your skills and experience to the specific requirements of this job description.

If you aren’t available or interested, please consider referring friends or colleagues that you think may be qualified and interested.  The KOHL Group has a referral fee program.

THE KOHL GROUP

Since 1984, The KOHL Group has provided technical consulting and resources to Fortune 50 companies in the US and internationally.  For more information on The KOHL Group, please visit our website @ www.kohlgroup.com.